Privacy Policy

Last Updated: December 1, 2024

Laravel Communities ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, community name, location, and profile information
  • Community Content: Blog posts, articles, tutorials, announcements, event details, and comments
  • Communication Data: Messages sent through our contact forms, support requests, and correspondence
  • Payment Information: Billing details for sponsors and premium features (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

  • Usage Data: Pages visited, time spent, clicks, and interactions
  • Device Information: Browser type, operating system, IP address, device identifiers
  • Location Data: Approximate location based on IP address
  • Cookies and Similar Technologies: See Section 6 for details

1.3 Information from Third Parties

We may receive information from third-party services you use to connect with our platform, such as social media authentication providers.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our platform and services
  • Account Management: To create and manage your account, authenticate users, and process registrations
  • Communication: To send newsletters, event updates, administrative messages, and respond to inquiries
  • Community Features: To display your community profile, posts, and events to other users
  • Analytics: To understand how users interact with our platform and improve user experience
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Legal Compliance: To comply with legal obligations and enforce our terms of service
  • Marketing: With your consent, to send promotional materials about our services or partner offerings

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Public Information

Community profiles, blog posts, events, and public comments are visible to all platform users and may be indexed by search engines.

3.2 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

  • Hosting and infrastructure providers
  • Email service providers
  • Payment processors
  • Analytics providers
  • Customer support tools

3.3 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

5.1 Access and Portability

You can request a copy of your personal information in a portable format.

5.2 Correction

You can update or correct your account information through your profile settings.

5.3 Deletion

You can request deletion of your account and associated data. Note that some information may be retained for legal or legitimate business purposes.

5.4 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link or adjusting your communication preferences.

5.5 Cookie Preferences

You can manage cookie preferences through your browser settings.

To exercise these rights, contact us at privacy@laravelcommunities.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for:

6.1 Essential Cookies

Required for authentication, security, and basic platform functionality.

6.2 Analytics Cookies

Help us understand how users interact with our platform to improve user experience.

6.3 Preference Cookies

Remember your settings and preferences for a personalized experience.

6.4 Marketing Cookies

With your consent, used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

7. Third-Party Services

Our platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use include:

  • Google Analytics for website analytics
  • Stripe for payment processing
  • SendGrid for email delivery
  • Social media platforms for authentication and sharing

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Laravel Communities

Email: privacy@laravelcommunities.com

General Contact: hello@laravelcommunities.com

Contact Form: Contact Us Page

Regional Privacy Rights

Additional privacy rights may apply based on your location:

  • EU/EEA Users: You have rights under GDPR including data portability, erasure, and restriction of processing.
  • California Residents: You have rights under CCPA including the right to know, delete, and opt-out of sale of personal information.
  • Other Jurisdictions: Additional rights may apply based on local data protection laws.