Privacy Policy
Last Updated: December 1, 2024
Laravel Communities ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Table of Contents
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, community name, location, and profile information
- Community Content: Blog posts, articles, tutorials, announcements, event details, and comments
- Communication Data: Messages sent through our contact forms, support requests, and correspondence
- Payment Information: Billing details for sponsors and premium features (processed securely through third-party payment processors)
1.2 Automatically Collected Information
When you access our platform, we automatically collect:
- Usage Data: Pages visited, time spent, clicks, and interactions
- Device Information: Browser type, operating system, IP address, device identifiers
- Location Data: Approximate location based on IP address
- Cookies and Similar Technologies: See Section 6 for details
1.3 Information from Third Parties
We may receive information from third-party services you use to connect with our platform, such as social media authentication providers.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our platform and services
- Account Management: To create and manage your account, authenticate users, and process registrations
- Communication: To send newsletters, event updates, administrative messages, and respond to inquiries
- Community Features: To display your community profile, posts, and events to other users
- Analytics: To understand how users interact with our platform and improve user experience
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Legal Compliance: To comply with legal obligations and enforce our terms of service
- Marketing: With your consent, to send promotional materials about our services or partner offerings
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Public Information
Community profiles, blog posts, events, and public comments are visible to all platform users and may be indexed by search engines.
3.2 Service Providers
We work with third-party service providers who perform services on our behalf, such as:
- Hosting and infrastructure providers
- Email service providers
- Payment processors
- Analytics providers
- Customer support tools
3.3 Legal Requirements
We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
5.1 Access and Portability
You can request a copy of your personal information in a portable format.
5.2 Correction
You can update or correct your account information through your profile settings.
5.3 Deletion
You can request deletion of your account and associated data. Note that some information may be retained for legal or legitimate business purposes.
5.4 Marketing Communications
You can opt out of promotional emails by clicking the "unsubscribe" link or adjusting your communication preferences.
5.5 Cookie Preferences
You can manage cookie preferences through your browser settings.
To exercise these rights, contact us at privacy@laravelcommunities.com.
7. Third-Party Services
Our platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Third-party services we use include:
- Google Analytics for website analytics
- Stripe for payment processing
- SendGrid for email delivery
- Social media platforms for authentication and sharing
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Laravel Communities
Email: privacy@laravelcommunities.com
General Contact: hello@laravelcommunities.com
Contact Form: Contact Us Page
Regional Privacy Rights
Additional privacy rights may apply based on your location:
- EU/EEA Users: You have rights under GDPR including data portability, erasure, and restriction of processing.
- California Residents: You have rights under CCPA including the right to know, delete, and opt-out of sale of personal information.
- Other Jurisdictions: Additional rights may apply based on local data protection laws.